Publications
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. Scales to Measure and Benchmark Service Quality in Tourism Industry: A Second. Benchmarking: An International Journal. 2008;Vol.15, No.4:pp.469-493.
. Dispatching in flowshops with bottleneck machines. Computers & Industrial Engineering. 2007;52:89-106.
. Performance evaluation of priority dispatching rules in multi-level assembly job shops with jobs having weights for flowtime and tardiness. International Journal of Advanced Manufacturing Technology. 2007;31:751-761.
. An ant colony algorithm for scheduling in flowshops with sequence-dependent setup times of jobs. International Journal of Advanced Manufacturing Technology. 2006;30.
. An ant-colony optimization algorithm for minimizing the completion-time variance of jobs in flowshops. International Journal of Production Economics. 2006;101:259-272.
. A genetic algorithmic approach to multi-objective scheduling in a Kanban-controlled flowshop with intermediate buffer and transport constraints. International Journal of Advanced Manufacturing Technology. 2006;29:564-576.
. Heuristic approaches to determine base-stock levels in a serial supply chain with a single objective and with multiple objectives. European Journal of Operational Research. 2006;175:566-579.
. An instrument for the measurement of customer perceptions of quality management in the software industry: An empirical study in India. Software Quality Journal. 2006;14:291-308.